Can you combine two separate orders I placed into one shipment?
Send your request, including both order numbers and your name to [mailorder] @ [20buckspin.com]. During peak busy / fulfillment periods we may not be able to do so.
I wanted to add to an already placed order. Can I?
Yes, assuming your order hasn't shipped, place a new order, then email us at the above email address with BOTH order numbers and a request to combine them. Conversely email us and we can add it to your already placed order and send an invoice for the remaining amount due.
Can I cancel my unshipped order?
You may cancel your unshipped order but there is a 10% deduction from the original payment made.
What kind of download is the immediate download that comes with your LPs?
It is a Bandcamp download code, sent via email after checkout. Codes can take up to one hour to deliver after checkout. If you have not received it please check your SPAM folder before emailing us - Gmail especially often sends them there automatically. If you do email us, please confirm in your email that you already checked spam. Questions regarding downloads can be sent to [downloads] @ [20buckspin.com]. PS if you use Hotmail or any Microsoft based email, they seemingly have banned our download emails as spam, you won't get them delivered if you use a Microsoft based email most of the time, especially Hotmail.
I bought a 20 Buck Spin released LP at my local record store. Can I get a download?
We used to do this but unfortunately it became too time consuming with people asking for downloads of releases they bought going back years in some cases sending lists of 10-20 etc. If you want a DL it will have to be purchased via Bandcamp. The releases can be streamed on all the usual streaming platforms as well.
Do your CD titles include downloads?
We started sending download codes via email with label CD purchases in early 2023. CDs released before that may not include them as we have to set up 'rules' for every release individually.
I write for a blog / site / whatever can I get promos of your releases?
All our PR is handled by Earsplit. Contact dave at earsplitcompound dot com to see about getting promos. In Europe contact jan at sureshotworx.de
I run a label, can we trade?
We don’t trade much anymore. Send your list if you like to [store] @ [20buckspin.com] but we’ll probably only respond if interested. No disrespect meant we're just busy and have a lot of requests.
I’m in a band and we just self-released our LP / EP / CD / TAPE. Can you stock it?
Thanks but we cannot. We stock a limited amount of non-label releases from select longtime partners. No, not even on consignment or for free. We suggest hitting up the ‘we carry everything’ metal mailorders like HHR.
I’m looking for a job / internship etc. You got anything?
Sorry we don’t.
I want to license a 20 Buck Spin released song for a movie / tv show / commercial / porno:
Contact [questions] @ [20buckspin.com]. Preferably with an offer already worked out.
I have a killer app / marketing program / etc that will make your sales pop through the roof. Can we hop on a call to discuss?
NO!
If you do find you still need to email us for something not addressed here, please strike a polite tone to your message - the best way to ensure we reply. Entitled attitudes and bitchiness will be ignored.
For wholesale inquiries email
[store] @ [20buckspin.com]. We are officially distributed through
Revolver USA and
Soulfood Music Distribution. We are unable to sell to current Revolver customers.
For album / demo submissions:
[demos] @ [20buckspin.com]. But
read this first.
For mailorder questions and questions about your specific order email [mailorder] @ [20buckspin.com]. PLEASE INCLUDE YOUR NAME AND ORDER NUMBER (not the PAYPAL ID which is useless for us, the order number that came from our site in your confirmation email).
For general questions not to do with the above email [questions] @ [20buckspin.com].
For questions having to do with immediate downloads contact [downloads] @ [20buckspin.com]
Europeans can also find our releases through various mail orders on the continent like Van Records, Grindpromotion, Iron Bonehead, Osmose, Me Saco Un Ojo, High Roller, Dry Cough and Nuclear Blast.
